Changelog

Change Log

• Support Tickets for Marketplace Apps June 4, 2026
  Agencies can now create and manage support tickets for 3rd party applications directly from within the App Marketplace, eliminating the need to rely on email or external support channels. Agencies can now raise issues, attach relevant files or screenshots, and communicate directly with app developers without leaving HighLevel. Developers can view and respond to these […]
• Analytics & Discovery Sub Agent in AI Builder in Workflows June 4, 2026
  AI Builder up until now could only build or edit workflows but now it can answer analytics & performance questions as well. Ask in plain language, get a structured answer off live data from your account. On top of that you can ask it to find any workflow in your account, giving you a single […]
• Pricing Update: SMS Costs for Select International Destinations Effective June 12, 2026 June 4, 2026
  Starting June 12, 2026, we're updating SMS pricing for select international destinations due to carrier and provider cost increases.What's changing?The following outbound SMS routes will see pricing updates:Gibraltar: $0.1091 → $0.1225Iraq: $0.4491 → $0.5030Ivory Coast: $0.4397 → $0.4925Jordan: $0.3884 → $0.4429Liberia: $0.2406 → $0.2677Madagascar: $0.5267 → $0.5899Malaysia: $0.2594 → $0.3389Montenegro: $0.1721 → $0.1928Samoa: $0.2369 → […]
• Alt Text Support for Images in Social Planner June 4, 2026
  With Alt Text Support for Images, you can now add descriptive text to images directly inside Social Planner, helping make your content more accessible and inclusive without switching to native social platforms.🚀 What’s newAdd Alt Text to ImagesYou can now add custom alt text to every image uploaded in Social Planner.Works for single-image postsWorks for […]
• Conversations AI: Enhanced Audio Understanding June 3, 2026
  What's NewWe've upgraded the audio transcription capabilities powering Conversations AI, delivering significantly better voice understanding across customer conversations.With this enhancement, Conversations AI now provides: Higher transcription accuracy for voice messages and audio notesExpanded support for additional languagesImproved reliability and stability during audio processingThese improvements help the AI better understand customer intent from voice interactions, resulting […]