Changelog

Change Log

• New Notifications Accessibility & Enhanced Tooltips in Forms, Surveys & Quizzes June 25, 2026
  🔔 What's NewWe've improved the discoverability of Notifications in Forms, Surveys, and Quizzes by moving it from an icon-based entry point to a dedicated Notifications tab within the builder.In addition, we've enhanced builder tooltips with clearer descriptions, contextual messaging, and direct Learn more links to relevant Help Center articles, making it easier for users to […]
• WhatsApp Calling is now Generally Available (Web + Mobile) June 25, 2026
  WhatsApp Calling lets your team take and make real-time voice calls inside the same WhatsApp conversation, with no external dialer and no number sharing. It is built for support and sales teams who close faster on a call than over twenty messages. After a successful closed beta, it is now generally available on Web and […]
• 🔒 Your Ask AI Chats - Yours Alone June 25, 2026
  Chat history now shows only your own conversations.Ask AI chat history on mobile now filters to your sessions only. You see the conversations you started not chats opened by other teammates in the same sub-account.🤔 The ChallengeWhen multiple users in a sub-account used Ask AI on mobile, chat history could show everyone's sessions for that […]
• 🚀 Ask AI for Your Whole Team Now on Mobile June 25, 2026
  Ask AI on mobile now follows the same per-user access you set on web. Grant a teammate access once, and they can use Ask AI from the HighLevel mobile app, it's no longer limited to agency admins.🤔 The ChallengeOn mobile, Ask AI was limited to agency admins only, even when you'd already enabled it for […]
• Conversations: SLA Workflow Trigger & Permissions June 24, 2026
  Overview:Until now teams had to manually watch for conversations that were about to breach or had already missed their SLA targets. With this release, SLAs become actionable. You can now automate workflows when conversation SLAs are due soon, overdue, or manually dismissed, helping teams proactively manage response times instead of reacting after issues occur. We've […]