Error Notifications in workflows

What’s New?

We’re excited to introduce a new feature in workflows! Users will now receive emails and have a dedicated section to view workflows that contain errors.

  • New Workflow Settings Section: A new “Workflow Settings” option is available. Clicking this will take users to a settings page where they can configure email notifications.
  • “Needs Review” Tab: A new tab on the workflows list page called “Needs Review” displays all workflows containing an error.
  • Automated Error Notifications: An email will automatically be sent to sub-account admins whenever there is an error in a workflow.
  • Error Acknowledgment: A new button in execution logs allows users to acknowledge that they have viewed the errors.

What actions are covered in Phase 1?

  • Webhook & Custom webhooks
  • Premium actions: Slack, Array, Custom code, Chatgpt, Google sheets
  • Facebook: Add to a custom audience, Remove from the custom audience, Conversion API, Messenger, Interactive messenger
  • Instagram: Instagram dm, Interactive messenger

How to use?

  • Click on “Workflow Settings” to set up the emails for receiving notifications.
  • Use the “Needs Review” tab in workflows to view a list of workflows with errors.
WF list page
  • Click on any item to navigate to the execution logs.
  • Mark errors as read to acknowledge them.
exec logs - before

Points to be noted:

  • By default, Notifications will be turned off.
  • Email recipients can be added or removed as needed.
  • Users will receive an email immediately when an error occurs in a workflow.
  • The “Review it” button on the email will take the user to the needs review tab
  • Users will receive only one email every 24 hours. A subsequent email will be sent if new errors are detected after this 24-hour window.
Email

How to disable notifications?

Simply go to workflow settings and turn off the toggle. This will stop users from receiving any error notification emails.

Screenshot 2024-08-13 at 18

What’s Next?

In the future, we’ll allow users to customize the types of errors they receive notifications for and adjust the time intervals for receiving these notifications.


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