Effective Date: 1st February 2024
Version 1.0
This Privacy Notice applies to the processing of personal information carried out by Bizmated, LLC (“Bizmated,” “we”) through the website www.bizmated.com (“Site”). It describes how and why we may collect, store, use, and/or share your personal information when you use our Site and all available services via the Site (“Services”), as well as our privacy practices.
We prioritize and take privacy very seriously. The main objectives of this Privacy Notice are to:
– Ensure that you have a clear understanding of the personal information we collect about you, the reasons why we collect and use it, and who we share it with.
– Explain how we store and handle your personal information and ensure its safety.
– Clarify how we use the personal information you share with us.
– Inform you about your rights and choices regarding the personal information we collect and process about you, as well as our commitment to protecting your privacy.
This Privacy Notice applies to all personal information collected through the Service, Site, email, chat, text messages, phone calls, and other electronic communications sent by you in connection with the Service and Site.
Please read this Privacy Notice carefully to understand our policies and practices regarding your personal information and how we will treat it. If you do not agree with our policies and practices, do not visit, register with, or use this Site and Services.
By visiting, registering with, or using the Site and/or Services, you agree to this Privacy Notice.
If you still have any questions or concerns, please contact us at info@bizmated.com or using any other affordable method outlined in section 10: HOW CAN YOU CONTACT US ABOUT THIS PRIVACY NOTICE?
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics in the relevant section below.
What personal information do we process? When you visit and use our Service, create account, Site we may process personal information depending on how you interact with the Service, Site, the choices you make and features you use, your purchases and subscriptions of the products, services.
Do we process any sensitive personal information? We do not process any sensitive personal information related to health data, financial data, creditworthiness data, student data, biometric data, personal information collected online from children under 13, or information that can be used to carry out identity theft or fraud, and other types of sensitive personal information as defined by applicable law.
Do we receive any information from third parties? We do not receive any information from third parties, except you provide voluntary via sign up, contact us, talk to sales, assign a ticket, or other share options.
How do we process your personal information? We process your information to provide, improve, and administer our Site, deliver our Services, communicate with you, for security issues, and to comply with the applicable law. We may also process your information for other purposes with your consent (newsletters, communications, etc.). We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties, as set out herein.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, and or modify your personal information.
What are your rights? Depending on where you are located geographically or your residency, the applicable privacy law may mean you have certain rights regarding your personal information. You may review, change, or send requests for opt-out of processing, deletion your personal information at any time.
How do I exercise my rights? The easiest way to exercise your rights is by contacting us as outlined by section 10. We will consider and act upon any request in accordance with applicable data protection laws
Who is Bizmated?
As Bizmated, we provide a cloud-based CRM system, along with other innovative products and services available on our website or offered through it.
Our corporate details as data controller
Bizmated, LLC
Email: info@bizmated.com
Phone: +1 (832) 737-8889
Address: 5 Cowboy Way, Suite 300, Frisco, TX 75036
1. WHAT INFORMATION DO WE COLLECT?
We collect information from and about users of the Services:
– directly from you when you provide it to us directly;
– automatically when you use the Site;
– from third parties, for example, third-party service providers like Google, and other third parties that help us provide our Services to you.
The Personal Information You Provide to Us
In Short: We collect personal information that you voluntarily provide to us during your account creation, when ordering our services and products, during subscriptions, and through service usage.
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our Services, when you participate in activities on the Site or otherwise when you contact us.
Contact Information: **The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:
– first and last name;
– email address;
– telephone number;
– address;
– business name;
– your title.
User Account Data: We collect and store your username, password, other account information that you provide to us during sign up process and usage of the Service.
Transactional Data: We may collect transactional metadata necessary to manage your purchases and subscriptions, including, payment method, tokenized credit/ debit card information. We do not collect your payment details directly. This data may be collected through third parties and providers, such as payments service providers.
Order Information: Each time you place an order or subscribe for the Service, this information will be added to your account and our orders database (if you are an unregistered user). We will also use this information to improve our Service and customer success services. In addition, we will anonymize the personal information included in orders or subscriptions when you request a deletion or when your account becomes inactive to continue to use this information in an anonymized form to optimize our services. For these purposes we may collect your order history, invoices, order ID, subscription term, etc.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Automatic Information Collection and Tracking
When you download, access, and use the Site and Service it may use technology to automatically collect:
Usage Details. When you access and use the Site and Service, we may automatically collect certain details of your access to and use of the Site and Service, including traffic data, logs, and other communication data, date/time stamps associated with your usage, device event information (such as system activity, error reports, hardware settings), and features that you access and use on or through the Site.
Device Information. We may collect information about your mobile device, laptop or PC, internet connection, including the device’s unique identifier, IP address, operating system, and network information.
Location Information. This Site may request information about the location of your device and collect location information if you allow it to do so. You have the option to opt out of allowing us to collect this information by either refusing access to the information or disabling your device’s location setting. We process this information to determine service availability in your location and comply with applicable laws.
Aggregated and De-identified Data
Subject to applicable law, including but not limited to our obligations under the applicable laws, we may license, sell, or otherwise share aggregated, de-identified versions of your data and other data (“De-identified Information”) with our subsidiaries, affiliates, partners, customers, investors, providers, and contractors for any purpose. You agree and acknowledge that Bizmated is the sole and exclusive owner of any De-identified Information created by Bizmated and that you have no ownership or other intellectual property rights in or to such De-identified Information. This De-identified Information can also be included in the machine learning model based on which our service operates.
Third-Party Information Collection
When you use the Site or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
– analytics companies;
– payment providers;
– our hosting and other web service providers;
– your mobile device manufacturer;
– your mobile service provider.
These third parties may use tracking technologies to collect information about you when you use this Site and Service. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties tracking technologies or how they may be used, and we do not monitor your interactions with third parties. Any interactions you have with third parties are solely your responsibility. If you have any questions about an advertisement or other targeted content, you should contact the provider responsible directly. For information about how you can opt out of receiving targeted advertising from many providers.
Third-party Applications/Websites
We do not control the privacy practices of websites or applications that we do not own. Users are encouraged to read the privacy notice or policy of those properties to make an informed decision regarding their use of them.
Cookies and Other Tracking Technologies
We may use cookies, their alternatives and other tracking technologies (like web beacons and pixels, etc.) to access or store information. When you visit or use our Site we may register your IP address, browser type, operating system, referring website, your general geographic location as indicated by your IP address, web-browsing behavior, and whether and how you interact with content available on our Site and within our Service. We use different methods to collect this information, including our own cookies, third-party cookies, and other tracking technologies.
Do-Not-Track
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
User’s Customer Data Obligations and Warranties
We would like to remind you that it is your responsibility to ensure, to the best of your knowledge, that the data you provide us with is accurate, complete, and up to date. Additionally, if you share or store data of other people in our Services, it is your responsibility to collect that data in compliance with local legal requirements. For example, you should inform those individuals whose data you provide to us about the content of this Privacy Notice and obtain their prior consent.
As a user of the Service, you acknowledge and guarantee that during your usage term, you:
– Do not violate the privacy rights of any person. Do not cooperate in or facilitate identity theft. Do not collect or disclose any Personal Information without the subject’s prior consent;
– Do not send bulk unsolicited e-mails (“Spam”) or sell or market any product or service advertised by or connected with Spam. Do not facilitate or cooperate in the dissemination of Spam in any way. Do not violate the CAN-SPAM Act of 2003 and similar laws;
– Do not issue fraudulent offers to sell or buy products, services, or investments. Do not mislead anyone about the details or nature of a commercial transaction. Do not commit fraud in any other way.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your personal information to provide, improve, and administer our Site, Service, communicate with you, for security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Site and Service including:
– To manage your account: To manage your registration as a user of the Service. The personal information you provide can give you access to different functionalities of the Service that are available to you as a registered user.
– To deliver and facilitate the delivery of Service: We may process your information to provide you with the requested Service.
– To respond to user inquiries/offers and support to users: We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
– To request feedback: We may process your information when necessary to request voluntary feedback and contact you about your use of our Service and Site via email or surveys.
– To protect our Site: We may process your information as part of our efforts to keep our Site safe and secure, including fraud monitoring and prevention.
– To evaluate and improve our Site, products, services, and your experience: We may process your information when we believe it is necessary to identify usage trends and evaluate and improve our Site, products, services, and your experience.
– To identify usage trends: We may process information about how you use our Site and Services to better understand how they are being used so we can improve them.
– To contact you: We may ****to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile applications or website push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
– To comply with our legal obligations: We may process your personal information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal
rights. We may disclose data to government institutions or supervisory authorities as applicable in all countries in which we operate, such as tax and national insurance deductions, record-keeping and reporting obligations, conducting compliance audits, compliance with government inspections and other requests from government or other public authorities, responding to legal process such as subpoenas, pursuing legal rights and remedies, and managing any internal complaints or claims
– For business transfers: We may use your personal information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Service users is among the assets transferred.
– For other purposes: We may use your personal information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing, and your experience.
While using the Site, Service we do not make any automated decisions about you.
Detailed Information on the Processing of Your Personal Data
The service providers we use may have access to your personal information. These third-party vendors collect, store, use, process, and transfer information about your activity on our Site and Service in accordance with their privacy notices.
Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
Google Analytics (its privacy notice https://support.google.com/analytics/answer/7318509?hl=en)
Webservices and Hosting
We may use third-party Service providers to host and operate our IT infrastructure that may process and store your personal information.
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Email Marketing
We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribed link or instructions provided in any email we send or by contacting us.
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Payments
We may provide paid products and/or services at the Site. In that case, we may use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy notices. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
– Stripe (its privacy notice https://stripe.com/privacy)
– NMI (its privacy notice https://www.nmi.com/privacy-policy/
Our legal basis for processing (for EEA residents)
Our legal basis for processing your (as resident of the European Economic Area (EEA)) personal information (data) will typically be one of the following:
Consent. You have actively consented for us to process your personal data by completing a form on the Site or have indicated your consent with another affirmative act (explicitly consent).
Legitimate interests. We have a legitimate interest in processing your personal data, and our reasons for it do not override your data protection rights. Our legitimate interests in processing your personal data are:
– to ensure our services meet the high standard of usability and security you would expect;
– to help us identify areas for improvement;
– to enable us to communicate effectively regarding our Service; and
· to enable us to process queries or complaints.
Legal obligation. It is necessary for us to process your personal data for us to comply with our legal or regulatory obligations.
Contractual obligation. It is necessary for us to process your personal data to perform the tasks associated with a contract to which you are a party, or to take steps at your request prior to you entering into a contract.
HOW DO WE USE YOUR DATA FOR MARKETING?
Bizmated may send you regular promotional communications about their products, services, events, and promotions. We may also contact you regarding information, products, services, events and promotions from Bizmated as well as from other third-parties providers of products and services complementing our products and services that we believe can be relevant to you because of your usage of our products or to expand your functionality; mainly when we find this third-party has specific services or solutions to meet your needs, or to optimize your use of our products and services. We will not share your registration data with our trusted partner unless we have sufficient grounds to do so.
When permitted and/or required by applicable law or where we have your consent, to be able to tailor the communications to your preferences and behavior and provide you with the best, personalized experience, we may analyze and combine all information associated with your data and data about your interactions with us. We may also use this information to create segments of our audience showing which of our products and/or services users are interested in and track the success of our marketing efforts. We may keep records of whether you open our electronic communication, as well as the links you click on our electronic communication.
Opting out of marketing and promotional communications
If you object to the processing of your personal information for direct marketing purposes, the relevant personal information shall no longer be processed for such purposes. You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section 10 “HOW CAN YOU CONTACT US ABOUT THIS PRIVACY NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you, for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information on specific situations described in this section and/or with the following third parties.
We may share your information with selected third parties including but not limited to:
– Business partners, suppliers, service providers, and subcontractors for the performance of any contract we enter into with you.
We may disclose your personal information to third parties:
– If Bizmated or all its assets are transferred to a third-party organization, in which case personal information held by it about its customers will be one of the transferred assets.
– If we are under a duty to disclose or share your personal information to comply with any legal obligation, or to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Bizmated, our IT systems, our customers, providers, or others.
If we use or share your data differently than we have listed above, we will ask your permission when we collect the personal information.
Bizmated primarily conducts business with users located within the USA, but is available worldwide, including the EEA. If you choose to use the Site and Services from the EEA, your personal information may be transferred from the EEA to the USA under the EU-U.S. Data Privacy Framework (DPF).
Additionally, we may transfer your personal information from the EEA to other countries or regions as part of the technological process involved in providing the Service to you. By providing any information on our Site, including personal data, you consent to these actions.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice unless a longer retention period is required or permitted by law. No purpose in this Privacy Notice will require us to keep your personal information for longer than the period in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Site is at your own risk. You should only access the Site within a secure environment.
Where we store your personal data
All information you provide to us is stored on secure servers located in the USA. If international data processors are involved, we will implement appropriate technical and legal safeguards to ensure that you receive the same level of protection as provided by the EU-U.S. Data Privacy Framework (DPF).
Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
6. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or send requests for opt-out of processing, deletion your personal information at any time.
For US residents
In certain states in the United States, privacy laws have been enacted that require specific disclosures and provide certain rights. Under these circumstances, you may have some or all the following rights in relation to your personal data, as stipulated by data protection laws.
Right to Access and Know: You can request access to your personal information (commonly known as a “data subject access request”). This allows you to receive a copy of the personal information we hold about you and verify that we are lawfully processing it.
Right to Request Correction of Your Personal Information: You can request the correction of any personal information we hold about you. This allows you to have any incomplete or inaccurate data corrected, although we may need to verify the accuracy of any new data you provide.
Right to Request Deletion of Your Personal Information: You can request the erasure of your personal data. This enables you to ask us to delete or remove personal information where there is no legitimate reason for us to continue processing it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing, where we may have unlawfully processed your information, or where we are required to erase your personal information to comply with local law. However, please note that we may not always be able to comply with your request for specific legal reasons, which we will inform you of, if applicable, at the time of your request.
Right to Opt-out of Processing: You can object to the processing of your personal information when we rely on a legitimate interest (or that of a third party) and there is something about your particular situation that makes you want to object to processing on this ground, as you believe it impacts your fundamental rights and freedoms. You also have the right to object when we process your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.
Right to Impose Restrictions on the Processing of Your Personal Data: You can request the restriction of the processing of your personal data. This allows you to ask us to suspend the processing of your personal information in the following scenarios:
– If you want us to establish the accuracy of the data;
– When our use of the data is unlawful, but you do not want us to erase it;
– When you need us to retain the data even if we no longer require it, as you need it to establish, exercise, or defend legal claims;
– If you have objected to our use of your data, we need to verify whether we have overriding legitimate grounds to use it.
Right to Data Portability: You can request the transfer of your personal information to yourself or to a third party. We will provide your personal information to you, or the third party you have chosen, in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information that you initially provided with your consent for us to use or where we used the information to fulfill a contract with you.
Withdrawal of Consent: You can withdraw your consent at any time if we rely on our consent to process your personal data. However, this will not affect the lawfulness of any process carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will inform you if this is the case when you withdraw your consent.
Right to Opt-out of Sharing for Cross-Context Behavioral Advertising: You can request to opt out of the sharing of your personal information for the purposes of cross-context behavioral advertising.
Right to Appeal: You have the right to appeal our denial of your request(s).
California Privacy Disclosure
The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide specific rights to California consumer residents regarding their personal information, also referred to as personal data. This section describes your CCPA/CPRA rights and provides instructions on how to exercise them. Please note that the following does not apply to de-identified or aggregated personal data, or data that is publicly available.
We do not respond to “Do Not Sell” requests as we do not sell your personal information to third parties. In the twelve months before the effective date of this Privacy Notice, we have not sold any personal information of Customers, as per the definition of the CCPA/CPRA. After receiving your opt-in consent, we sometimes disclose personal information collected via cookies for cross-contextual behavioral advertising purposes, which may qualify as sharing your personal information under the CCPA/CPRA. To opt out, you can adjust your cookie preferences on our website to block our advertising cookies, or you can change your device settings to block cookies or install a third-party plugin to control how cookies interact with your device.
We will not discriminate against you for exercising your rights under the CCPA/CPRA.
Based on the complexity of the request and the applicable regulations, we may charge a fee for your request. We may offer a CCPA/CPRA-permitted financial incentive, participation in a financial incentive program requires your prior opt-in Consent, which you may revoke at any time.
Category A: Identifiers.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers.
Collected: Yes.
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected: No (Yes by our payments services providers according to its privacy notices).
Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: No.
Category D: Commercial information.
Examples: Records and history of products or services purchased or considered.
Collected: Yes.
Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected: No.
Category F: Internet or other similar network activity.
Examples: Interaction with our Service or advertisement.
Collected: Yes.
Category G: Geolocation data.
Examples: Approximate physical location.
Collected: Yes, if allowed by Consumer.
Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected: No.
Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Collected: No.
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No.
Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Collected: No.
Nevada Privacy Notice
If you are a Nevada resident, under Privacy and Security of Personal Information Chapter of the Nevada Revised Statutes Section 603A (“603A”), we are required to provide notice that Bizmated does not sell personally identifiable information and does not have plans to start.
Virginia Privacy Disclosure
The Virginia Consumer Data Protection Act (hereafter “VCDPA”) provides Virginian consumer residents who reside in Virginia with specific rights regarding their personal information. In addition to the general privacy notice, this section supplements it, describes your VCDPA rights and explains how to exercise those rights.
The following does not apply to de-identified or aggregated personal information or data publicly available.
As a Virginia resident, you have the following rights, subject to some exceptions, regarding your personal information effective as of January 1st, 2023:
– Right to Confirm if a Controller is processing your personal information and to access personal information;
– Right to Correct inaccurate personal information;
– Right to Delete;
– Right to Obtain a copy of personal information in a portable format;
– Right to Opt-Out of the processing of personal information for purposes of targeted advertising, sale, or profiling with legal or other significant effects;
– Right to Appeal – Consumers have the right to appeal a controller’s (i.e., business) denial to act within the time outlined in the VCDPA.
We do not respond to “Do Not Sell” requests as we do not sell your personal information to third parties. In the twelve months before the effective date of this notice, we have not sold any personal information of customers, as per the definition of the VCDPA.
After receiving your prior consent, we sometimes disclose personal information collected via cookies for cross-contextual behavioral advertising purposes, which may qualify as sharing your personal information under the VCDPA. To opt out, you can adjust your cookie preferences on our website to block our advertising cookies, or you can change your device settings to block cookies or install a third-party plugin to control how cookies interact with your device.
If you wish to exercise any of the rights set out above, please contact us as outlined in section 10 “HOW CAN YOU CONTACT US ABOUT THIS PRIVACY NOTICE?”
For EEA and UK residents
If you are in the EEA or the UK and you believe we are unlawfully processing your personal information (data), you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Applicable data protection laws may provide you with certain rights regarding our processing of your personal data.
Access and Update: You can review and change your personal data by logging into the Site and visiting the edit user account page (if applicable). You may also request access and notify us through the contact information below of any changes or errors in any personal data we have about you to ensure that it is complete, accurate, and as current as possible. Please note that we may not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect. Restrictions: You have the right to restrict the processing of your personal data under certain circumstances. You can request we restrict our use of it if you contest its accuracy, if the processing of your personal data is determined to be unlawful, or if we no longer need your personal data for processing, but we have retained it as permitted by law. Portability: To the extent the personal data you provide Bizmated is processed based on your consent, you have the right to request that we provide you a copy of, or access to, all or part of such personal data in structured, commonly used, and machine-readable format. You also have the right to request that we transmit this personal data to another controller, when technically feasible. Withdrawal of Consent: To the extent that our processing of your personal data is based on your consent, you may withdraw your consent at any time by closing your
account and deleting the Site. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your personal data. Please note, that the De-identified Information used to train and build the machine learning model will indirectly use the De-identified Information you gave us. We can exclude them only to the extent technically possible. Right to be Forgotten: You have the right to request that we delete all your personal data. We cannot delete your personal data except by also deleting your user account, and we will only delete your account when we no longer have a lawful basis for processing your personal data or after a final determination that your personal data was unlawfully processed. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your personal data as set forth in this notice. In addition, we cannot completely delete your personal data as some data may rest in previous backups and machine learning models. Complaints: You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly to give us an opportunity to work directly with you to resolve any concerns about your privacy. How You May Exercise Your Rights: You may exercise any of the above rights by contacting us through any of the methods below and through the live chat feature of our Site. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements.
However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal data conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can delete your account via the Site or contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
Access to information
The data protection legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the applicable laws.
7. HOW TO SUBMIT A REQUEST?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, opt-out your choice, or delete it in some circumstances.
To request to review, update, or delete your personal information, please email us at info@bizmated.com, call us at +1 (832) 737-8889 write us at 5 Cowboy Way, Suite 300, Frisco, TX 75036, Bizmated, LLC or use Site features (if available).
Claim Escalation
You may complain to us, to the Texas Attorney General’s Office, or relevant data protection authority in your location, if you believe your privacy rights have been violated by us.
However, we would appreciate the opportunity to address your concerns before you contact these authorities. Please reach out to us first.
We will not retaliate against you for filing a complaint in any case.
8. MINORS
In Short: We do not knowingly use children’s personal information in any manner.
The Site and Service is not intended for persons under 13 years of age, and we do not knowingly collect information from persons under 13 without verification of parental consent. If we learn we have collected or received information from a person under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 13, please contact us at info@bizmated.com or using any other affordable method outlined in section
10: HOW CAN YOU CONTACT US ABOUT THIS PRIVACY NOTICE?
9. DO WE MAKE UPDATES TO THIS PRIVACY NOTICE?
In Short: Yes, we will update this Privacy Notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification (via email or other types of electronic communications). We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your personal information.
10. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY NOTICE?
If you have questions or comments about this Privacy Notice, you may reach us by:
– email: info@bizmated.com
– phone: +1 (832) 737-8889
– or send a letter to address: 5 Cowboy Way, Suite 300, Frisco, TX 75036, Bizmated, LLC